At Pink Aurastores, operated by Forvantis Solutions, our priority is to provide a smooth, dependable, and worry-free shopping journey. In this document, “we,” “our,” and “us” refer to Forvantis Solutions, while “you,” “your,” and “user” refer to individuals purchasing from our platform.

We are dedicated to ensuring that every order reaches you on time and in perfect condition. This policy outlines the shipping terms and procedures for all purchases made through our website. By placing an order, you acknowledge and accept the following terms.

Shipping Availability

Deliveries are available across all serviceable pin codes within India.

International delivery services are not available at present.

Order Processing

Orders are generally processed within 1–2 business days from the time of confirmation, excluding weekends and public holidays.

Once processing is complete, a confirmation email containing full order details will be sent to your registered email address.

Delivery Timeline

Standard delivery usually takes 3–8 business days, depending on your location and courier service availability.

Unsuccessful Delivery Attempts

A delivery may be unsuccessful under any of the following circumstances:

The shipping address provided is incorrect or incomplete.

The recipient is unavailable at the delivery address.

The package is refused upon delivery.

Action: In these cases, the shipment will be returned to our warehouse. Customers can contact us to request re-shipment of the order.

Damaged or Lost Orders

If your package arrives damaged, please contact our customer support team within 48 hours and share clear photographic proof of the damage.

For orders lost in transit, we will initiate a replacement or refund once verification with the courier partner is completed.

Contact Information

For any shipping or delivery-related questions or concerns, please contact us at forvantissolutions@gmail.com

We appreciate your trust and remain committed to ensuring that every delivery is secure, prompt, and seamless.