At Pink Aurastores, operated by Forvantis Solutions, we are dedicated to ensuring a seamless and stress-free shopping experience. In this policy, “we,” “our,” and “us” refer to Forvantis Solutions, while “you,” “your,” and “user” refer to our valued customers.

We understand that plans may change, and you might need to cancel an order. This document explains the procedures and conditions for cancelling orders.

Cancellation Before Dispatch

Orders can be cancelled within 24 hours of placement or before shipment, whichever happens first.

To cancel, please contact our customer support team via email.

Eligible cancellations will receive a full refund to the original payment method within 5–7 business days.

Orders Already Shipped

Cancellations are not possible once an order has been dispatched.

You may, however, return the item after delivery according to our Return & Refund Policy.

Modifying Orders

Changes to items or delivery addresses are not allowed after the order has been placed.

To make modifications, you must cancel the existing order (if eligible) and place a new order.

Contact for Cancellation Requests

For any queries or requests related to order cancellations, please contact our support team at forvantissolutions@gmail.com

We appreciate your understanding and thank you for choosing to shop with us.